Convenient and fast.

No one at the rental company speaks Chinese or English, making communication extremely difficult. We relied entirely on phone translation and guesswork. The prepared driver's license and international driving permit couldn't be used. After half a day of communication, we still didn't understand each other. Fortunately, a lady who speaks Chinese at the mobile card service helped us by calling for inquiries. There is an agency in Saga City that can translate driver's licenses in just half an hour. We took a taxi immediately, and by 3 PM we got the translation document. But we had to wait until 5 PM to pick up the car at Nissan in Saga, which was frustrating.

No queue, clear service

スムーズに借りて返せました！車も当たりがよかったのがほぼ新車を借りることができたので満足です！！

オプション保証にも加入して安心して利用することができました。USドル表記とやや日本語が怪しい部分が治ればもっと使いやすくなると思います！

Like: Great service, they spoke a little English which helped!
Dislike: The pickup address in the confirmation email did not direct us to the correct location