The car was in good but the car navigation system was not working. I needed to use google map to lead my way in my whole trip. I have raised a complaint to the Nissan staff when I returned the car and requested them to fix the problem before giving the car to the next driver. Overall, the Nissan staff and the car were good and I had a good rental experience apart from the car navigation system.
Although the storefront is small, there are many staff members. Their English is very good and they can explain everything clearly. The infant seat rental felt like a perk, costing only 1100 yen for 9 days. Very considerate.
The staff at the store were very friendly and eager to explain everything. The process was very efficient, and we got the car in less than 15 minutes. The parking lot staff were also very dedicated in teaching us how to set up the navigation system.
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