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Live chat Email us Service Code: 7320898132
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Worst car rental experience ever.

Reviewed: Sun, Jun 2, 2019
About Easirent: 2.0 /10
The hire company did not release the car to me as they would not accept my credit card, also they tried to withdraw 1800 dollars from my credit card before agreeing to release the car even though my contract said it would be less than 300 dollars. Ended up being left stranded miles from my destination and had to pay a $90 uber to get there and having to book another car later on which cost me another 200 dollars. The staff at Easirent Orlando are the worst kind of people I have ever met and should not in such a customer service focused role. Couldnt care less about anyone, everyone in the queue in front of me were having similar issues regarding insurance and the hard sale on EZ passes at an exorbitant $10 a day, even lying that the tolls no longer accepted cash. Never again will I book a car from Easirent in Orlando and will be contacting EasyRentCars in due course to seek a full refund.
About QEEQ: 8.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Easirent Orlando Airport

R.FLETCHER

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Full Size | Nissan Altima or similar
Reviewed: Thu, Aug 8, 2019
“Truly terrible experience”
About Easirent: 4.7 /10
This particular branch was terrible. Added on £500 in hidden fees. Rude counter staff that talked to you like you was a idiot and wasting there time. Just ripped us off.

R.Hayden

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Full Size | Nissan Altima or similar
Reviewed: Thu, Jul 25, 2019
“If American - DO NOT USE!”
About Easirent: 6.7 /10
No idea if what the agent said was true or not. Had no choice but to purchase add ons.

J.Lapierre

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Economy | Toyota Yaris or similar
Reviewed: Mon, Jun 3, 2019
“The pickup experience was a total disaster. We never got our car.”
About Easirent: 2.0 /10
We waited for almost 40 minutes for the van to pick us up . When it arrived people were getting off and were extremely upset, saying they were at the pickup location for 2 hours and still didn't get a car. The van driver called the office and my wife talked to the lady there questioning the line there and the lack of cars available and the lady said that they had issues there and would credit our rental charge. That didn't help us with a rental car @ 10:00 P.M. We found another car for over double the cost and finally went on our way. That was the worst car rental experience we've ever had. NEVER AGAIN!

Ripped off customer

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Economy | Toyota Yaris or similar
Reviewed: Fri, May 10, 2019
“Terrible!”
About Easirent: 6.7 /10
Very disappointed, infact a, ripoff, the car hire from the 1st to the 7th cost us £500.00, which was not expected at all. Basically once your stuck there what else do you do but pay!! The car itself stank of cigarettes. We were given a GPS satnav, useless, even the staff didn't know how to programme it after spending 20 mins trying to set our destination! Basically just a company ripping people off when they know they have you by the short and curlies!!! Would never book online again.

M.Smith

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Compact | Nissan Versa or similar
Reviewed: Tue, Apr 23, 2019
“Frustrating”
About Easirent: 5.0 /10
Had to ask other companies where the Easirent Shiuttle stops. Shuttle took 40 min to arrive. I had to call. High pressure upsell at the counter for $90 toll pass and more insurance. Returned the car at 4am. Had to leave keys under floor mat in car unlocked since no drop box. No shuttle to airport at that hour even though there were at least 2 other families doing the same thing. Taxi companies had a hard time locating the office as it is a new business? And the website and emailed contract show different addresses. Benrus st and Collingswood st? Which Is it? The first taxi I ordered from Orlando Taxi was a no-show. A little stressful when catching a flight.

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