Staff attitude was mediocre

The wait time for the car was long. The counter staff were busy, so it took a long time to be attended to.

I've rented from this company twice already. It's very convenient as you can see it right after leaving the airport, and the deposit is only 5000 THB.

When picking up the car, there was a woman who was very unresponsive. When returning the car, there was clearly more than a quarter tank of fuel, but they insisted it was only a tenth. After I requested to check the fuel gauge again, they reluctantly changed it to a fifth. Since I didn't want to complicate things abroad, I just accepted it. Overall, it felt like dealing with a roadside vendor trying to scam as much as possible, with no impression of standardized operations like a big company. I do not recommend renting from this company.

After collecting my luggage and exiting through the arrival gate, the Thai Rent A Car desk was on the right, still inside the airport. I provided the staff with my QEEQ order number and the required documents, and then someone escorted me to pick up the car. They carefully inspected the existing scratches on the car, which was a brand-new 2011 Pajero Sport SUV. Overall, the experience was great.