Hello , I rented a car from budget desk from suvarnabhumi airport at 20:00 on 17th February. Your staff at front desk was very rude. She was trying to explain ‘taking photo of the fine of driving high speed brochure and send as email’. At the beginning , I didn’t understand because of Thai accent. then she started speaking with very high tone and ugly speaking sound. these girls at front deck can be more polite with Thai smile

Besides the typically slow Thai handwriting, everything else was great. They even gave me soy milk and mineral water after the paperwork was done.

車にトラブルがあった際、迅速に代替車を用意してくれた。

よかった

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wish i knew this was budget, would have been easier to find counter