BUDGET CAR RENTAL REVIEWS

Really good overall.

Really great experience, the service was top-notch.

Pickup and return were really quick and hassle‑free.

Super fast and efficient, and the car was exactly what I booked.

Service attitude was okay overall. Honestly, Avis and Budget are basically the same counter—just pick whichever’s cheaper. The key drop box is only labeled Avis, no Budget, but that shouldn’t really matter. One annoying thing: when we booked, the main driver didn’t bring their physical credit card, and Apple Pay couldn’t be used for the deposit. Another person, listed as the second driver, tried to switch to being the main driver and use their own physical card, but the staff refused to change it. Really hard to understand their logic.

When we arrived, there were quite a few groups waiting in line. Luckily there were three counters open, so things moved along okay, but the car they gave me was in pretty average condition.

Had an amazing experience! Road-tripping around Northern Europe was definitely the best way to go—you can visit so many beautiful little towns and even drive the Elf Road back and forth.

The original car we booked wasn’t available, so they upgraded us for free to an amazing car. It was in great condition, almost brand new, and super easy to drive. It performed perfectly the whole trip and really made our vacation so much better.

Superb service, absolutely no complaints.

There were quite a lot of people in the budget line haha

There was a bug when paying the deposit with my Chinese credit card, but the staff at Dalaman Airport were super patient and kept trying different ways with me until my bank sorted it out. They were really friendly and attentive the whole time.

All the paperwork was handled smoothly and properly.

We booked an 11:00 pickup and got to the rental place at 10:30, but they wouldn’t start the paperwork until exactly 11:00. Once they did, they were really strict with the checks – they even asked to see our entry stamp, but the US doesn’t stamp passports anymore, so they ended up checking our inbound flight ticket instead. The car they assigned us was the red one on the right, and during the inspection we noticed the rear right tire was damaged. We asked them to change the car, they checked with the manager and agreed, but after about 10 minutes they gave us the smaller car on the left, which was definitely not as spacious as the first one. Overall the process was reasonably efficient, no upselling at any point, and the return was literally done in seconds.

Just one counter, so it depends how long the line is, but overall it’s never too crowded. Service is great, easy to find, cars are very new and in excellent condition.

Communication wasn’t very smooth, and they separate domestic and international terminals into different stores, which is really a hassle.

Communication wasn’t very smooth, and they separate domestic and international terminals into different stores, which is really a hassle.

Super easy to find and really convenient.