A bit of a hassle

Overall acceptable, but the only dissatisfaction was that I booked the car for 12 PM, arrived at 11:30 AM and was told there was no car available, so I had to wait. I ended up having lunch across the street before picking up the car.

I have already detailed this in my first review.

All good, only issue to find out the pick up location, with a small child and luggages it was a painful experience and we did not see at the arrival any clear indications

The car more than exceeded our expectations. We were on an island and a small economical car was great. The staff was very friendly.

The car was not what we had booked. Although a bigger model the car was not in good mechanical condition and struggled with the hills in Crete. When we collected the car it had almost no petrol and we had to find a petrol station within a couple of miles of the airport. This was not what we were expecting as we'd been told it was a full-to-full fuel policy.