A bit of a hassle

All good, only issue to find out the pick up location, with a small child and luggages it was a painful experience and we did not see at the arrival any clear indications

Helped changing the car since the location of the hotel demands a 4x4 car.

Good pricing

The car was old rusty and the air conditioning was not consistent in working. Remote not working. This is not a car that I would have rented for the money I paid. Was told drop off could happen at 7am on a Sunday morning as I had a ferry to catch at 8:10. Had to leave keys with a nearby shop attendant and leave car on the street. Later found out that they normally don't open until 930. Caused undue stress

I asked the pick up/ return location Europcar staff if the car could be delivered to the place where I was staying and I was told that since I booked my car online I should speak with “the internet”. Poor customer service and bad approach.

The car more than exceeded our expectations. We were on an island and a small economical car was great. The staff was very friendly.