Fast and Reliable Car Rental Experience

Overall service was good, but the condition of the car was poor. Surprisingly, there was no spare tire, which is quite unexpected. I wonder if minor issues could lead to bigger risks.

This was a very, very poor experience and possibly violated transport safety regulations. Before placing the order, I repeatedly emphasized that I needed a child seat and confirmed multiple times with the rental company. I even canceled a previous SUV booking because that company did not provide child seats and switched to one that did. However, when we arrived at Bangkok Suvarnabhumi Airport to pick up the car, the rental company informed us they had no child seats available. They said they have some at their downtown location, a 45-minute drive away without traffic, but it would close in an hour. Given Bangkok's notorious traffic, it was unrealistic to expect us to drive into the city during rush hour and pick up the seat before they closed. We checked the traffic and realized it was almost impossible, so we had to buy a booster seat from a nearby mall and then drive to Hua Hin. The entire process, including communication, took nearly three hours, forcing us to drive to Hua Hin at night. Neither the rental company nor the rental platform tried to resolve the issue; they just passed the buck, treating us like fools. As a long-time user of the platform, I am very disappointed and will reconsider whether to continue using their app. We prefer to rent directly from companies with better service.

営業時間が変更になっており直前に言われたので大変だった。

レンタカー会社との連携が足りない。

All great perfect experience

No , perfect experience

location convenience at the airport. surprise the car is very new. made of 2019, good car, but had to pay 900 baht for an extra driver, no good.

booking platform is easy to operate. price markdown did not happen this time