Overall, I am happy with the car condition but not the customer service's attitude.

South Korea

Reviewed: Fri, Jun 7, 2019

About tamra: 7.3 /10

I tried to get help from TAMRA helpline as I encountered some problem with the car. The person showed his impatience and replied me rudely and he didnt even make effort to help me with my problem.

Intermediate | Renault Samsung SM5 Guaranteed model

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

Daniel Alfred

South Korea

1 days rental

Reviewed: Tue, Dec 31, 2019

About tamra: 10.0 /10

The staff at the rental company were very friendly, and the pick-up and return process was very quick!

About QEEQ: 10.0 /10

Helen Emerson

South Korea

1 days rental

Reviewed: Sat, Apr 13, 2019

About tamra: 6.0 /10

Long wait at the front desk for paperwork. During car pickup, we had to sign on their mobile device with all documents in Korean. Later, they sent a PDF of the signed documents to my WeChat upon request. There was no staff accompanying us for the car inspection or exchange process, nor were we reminded to queue for the airport shuttle.

About QEEQ: 10.0 /10

Firdhaus

South Korea

1 days rental

Mini Van | Kia Carnival 9 Seats or similar

Reviewed: Tue, Mar 3, 2020

“Satisfied”

About tamra: 10.0 /10

Easy pick up fast processing time!

About QEEQ: 10.0 /10

Easy- fast to use and no issues so far!

P.Leng Hong

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Wed, Nov 13, 2019

“Good”

About tamra: 8.0 /10

Actually it is not so convenient to collect and drop off the car outside from airport given the big luggage we have. Besides, it will be better to provide the driver with full tank of fuel when we collect the car as we do not know how much we need to fuel up before we return. I would say this policy was unfair to the driver.

About QEEQ: 8.0 /10

foo

South Korea

1 days rental

Economy | Hyundai Avante or similar

Reviewed: Sat, Jun 8, 2019

“easy and fast”