Not worth mentioning.

The service was excellent. They carefully explained the rental and return procedures, as well as important points for driving in the USA.

Scheduled pickup time was around 8:30, but staff only arrived at 9:30 due to some reason. Understandable, but punctuality would be better.

I chose this unheard-of rental company because 'Alipay Sesame Credit' allowed for a deposit-free option, which was convenient. However, it turned out that the service capabilities of this small company were limited. We waited for their shuttle, but they kept telling us to wait for the Hilton shuttle. Their office was hidden in a building, and I felt doubtful about their reliability when I went in. When returning the car, there was no fixed return point or staff. They guided us over the phone to find someone at the parking lot below their office building to handle the return. There were no clear signs or directions. Be cautious, everyone. I heard that positive reviews could earn you ¥50, but I prefer to objectively describe my experience rather than take the ¥50 as a responsible user of this platform.

The trip went really smooth and Reach Rental was beyond my expectations

Pretty easy to use