Very happy with the experience. When abroad, you can use the internet for free calls to customer service. They resolve issues efficiently and call back to provide feedback on the resolution, followed by an email. Highly recommended.

The car was easy to drive, and the staff were attentive and enthusiastic.

Overall is fine, but the 2 female staff that serve me not so professional and lack of smile, maybe is because of communication in English not so fluent for them. Example when I pick up the car they should ask me or give me the foreigners on driving sticker instead I ask for it. The rest everything was smoothly done.

The 24 hrs online help was excellent, love that services and definitely will continue using easyrentcars in the future.

The counter staff was very helpful and even though they had limited english proficiency, there were printed instructions with pictures for us to go through. I appreciate that they provide some useful traffic rules which came in very handy for us first time drivers in Tokyo.

返却がスムーズにでした。