Overall OK

This worse car rental car company in the world they charged my visa 200 dollars for extra insurance . I arrived from Canada to Poland with everything already payed hotel car rental everything!!! I told the person working at green motion car rental I don’t need extra insurance I have it with my visa !!!!!! Then he says I have to buy the extra insurance or I don’t get the car !!! Absolutely a joke ! I Will never use this company agen never !!!!! Absolutely garbage!!!!

The girl at the counter didn’t know what she was doing, after 11 hours flying with 2 little kids it took about 30 minutes to get my car, plus it was long way to walk to the car with my suitcases and 2 kids. It was very weird that I had to pay to clean the car.

lack of communication about terms of renting the car

I am convinced Green Motion is involved in Organized fraud and cheating. I was charged PLN 2818.76 for very minor crack on screen but refused to give invoice. I protested but duty officer told that I will get invoice in my email. My flight was close and I had no choice but to go. Now 21 days passed I didn't get invoice. I called Katowice airport company office but no use. I am convinced company is doing same to every customer who rent a car without full insurance as crack is so minor that most people can't recognize the crack on pick up. I don't see any other reason except fraud for not providing the invoice for the money which company already received from me. I bought a third party Excess reimbursable insurance which I am afraid, I may not get.

Excellent job. Easyrentcars.com is very friendly, easy, and transparent company which gives me all the information correctly.