It's alright.

The service was excellent. They clearly explained all the issues with the car, and the pickup document was very well marked. All questions were answered patiently, no waiting, quick pickup.

They didn't have the car that I was 'guaranteed' to get available.

It was pretty easy process, I had to produce my passport n driving license, they make a contract copy n I had to sign it n then go to pick up area n inspect the vehicle n start n driving. No hassles at all. I had prepaid the rental n complete insurance coverage, nothing extra I had to pay. Only 10k security deposit I had to make. Yesaway staff were very friendly n helpful. Only difficult part was communication since their English accent is very difficult for us to understand.

It was very economical n easy way of hiring rental car, all the info was sufficient enough for me to decide n hire a car without much ambiguity. I recommend easycarrentals for everyone.

staff is nice but not up to the professional standard