Excellent service.

Satisfied, the car was new and clean, and the process was straightforward.

The pick-up and return process was smooth and fast, and the staff were friendly. However, since we booked a fully insured car without deductible, there were some disagreements about this clause during pick-up. The staff mentioned that the terms were guaranteed by a certain agency, and in case of an accident, compensation limits apply as specified by the agency, which cannot be altered. I hope that better coordination can be achieved in the future to avoid the situation of seeking compensation from another party after an incident.

Initially received a car that seemed to have some accident damage but they changed it. Struggled to locate the pick up but when we found it the staff were helpful.

Excellent service at the counter and drop-off. I was upgraded for no charge which was a very nice perk!