Car different to that booked however alternative was great no problems with qeeq or supplier apex

Could make it clearer that price drop whilst good is lost when you take up membership of qeeq

The car is a new version and bigger size model. Condition of the car is good and the smell is pleasant upon entering the car. Free baby seats and additional driver are bonus as well

Exceedingly helpful and courteous staff who made the check-out and check-in process simple and quick. Also the shuttle bus operators Tom and Justin were just amazing in their attitudes, helpfulness and friendliness, they're a perfect example of excellent customer service.

Very nice and friendly people. They were anxious to serve and get you on your way. The only three things that I can comment to make things go better is 1} as a city dweller, it would be nice if they could get approval to pick up at Mascot Train Station. As a city dweller, needing a car, I don't really need to go to airport and it would save city dwellers on the gate airport surcharge for the trains. Second, if I was flying into airport, it would be nice to have clearer signage as where the pick up point is at the terminal. Third, signage on the return to facility. The GPS does not take you there and a few signs maybe helpful.

I think it was not much different from other booking sites. Don't know what the price protector is.

Like: Good price, smooth and easy process. Friendly staff.