Great

We were offered a nice upgrade in Denver. The counter person was very sweet and attentive.

The counter staff was very helpful and very easy to work with. I will choose this company again because of the gals at the front counter. The car was a bit difficult to find and when I did, the interior of the vehicle was not clean. The windows were so filthy that a gentleman from Payless attempted to clean them and they still looked bad. The inside smell of the car was very odd and not very nice as well. There had been several scratches on the vehicle that had been noted before I drove with it and there were cigarette burns in the drivers seat. Not cool. They said that there was nothing they could do to help me. So I reluctantly drove off for my trip.

Easyrentcars was easy to work with. I wish the price had dropped down! I did however get a AARP discount at the Payless counter. I would have liked to have known about that as an option upfront.

Did not get the car I rented. Huge wait time for unprepared vehicles. Drop off was equally messy.

Counter was easy to find, staff helpful and quick pickup. Would definitely try again!

Booking smooth and quick

The agent upgraded me without asking or telling me and they charged me $80 additional. Very deceptive in the way it was done.