It's okay, but the tires weren't fully inflated.

The car rental service in Poland was excellent and very considerate.

The service was excellent, with no unnecessary upselling. I have rented cars from Europcar several times before.

When I returned the car, they wouldn't allow me to check my personal belongings inside. After handing over the car, they drove it away. I waited at Chopin Airport for 20 minutes. My bag, containing my Chinese driver's license and its translation, was supposedly not found. I'm a long-time customer of this rental company, but this experience was particularly terrible! Far worse than usual! I advise all Chinese friends not to use this company! My bag didn't even contain any money, yet they claimed it wasn't in the car! I've already requested after-sales support! Don't assume foreigners are more ethical, really! They're not better than us Chinese!

They returned me only part of the deposit and I have no idea why it has been almost a week and I have not yet received any billing or email detailing if there is anyone who can help me very much. Thanks in advance

Do you have a phone number you can call?