False advertising. I booked a BMW X3 categorized as a mid-size SUV that could fit four suitcases. Ended up with a GLB, categorized as a compact SUV, that could only fit two suitcases. So frustrating!

I paid for the car when I made the reservation. However, when I arrived at the store, I was shocked to be given a Fiat. I asked why it wasn't a Toyota, and the staff said 'Toyota or similar.' But I couldn't understand how a Fiat is similar to a Toyota Corolla. Not only that, the Fiat was an automatic model I had never seen before. When I said I couldn't operate it, the staff said it was the only option. I insisted that I couldn't drive it and it would be dangerous. Only then did they make a call and gave me a small Suzuki, an old model but better than the Fiat. I feel this company is dishonest and discriminates against Chinese people, as the two white customers behind me got Nissans. I suggest that the rental platform does not cooperate with this company.

Nice car, easy pick-up and drop-off, fair price.

Good sign up and hand over. The only negative feedback was in relation to my cross border trip from Greece to Bulgaria. It was not mentioned at the rental office, I needed an e-vignette to travel on certain roads in Bulgaria. This ended up with Toll Control fining us 55 Lev (27.50 euros) on my return to Greece.

Excellent as always ,strongly recommended

Excellent