ENTERPRISE CAR RENTAL REVIEWS

Overall satisfied, still waiting for the deposit refund. The rental company said it would take 7 days, but not sure how many days it will actually take.

Overall satisfied, except for the promotion of insurance.

Good vehicle condition and excellent service.

Very satisfied!

The car pickup service was excellent.

Average

Good service!

Efficient and convenient.

I've rented from this brand several times and have always been very satisfied.

Not bad.

Average

The young man who assisted us was very friendly and provided a detailed introduction. We purchased full insurance at the store, so the return process was extremely easy. We simply handed the keys to the staff, and after a quick inspection, everything was fine.

I rented a Ford, which is a locally-made British car. It doesn't have a reverse radar! Additionally, the rental price for this car is lower than what I paid, essentially giving me a downgraded vehicle. The car constantly showed warnings, such as oil lamp, maintenance alert, and low battery! We were right in the middle of the highlands near Edinburgh, far from any villages or service areas, and I was extremely worried during the drive, which affected the trip. I reluctantly drove it to Edinburgh, and the warning lights disappeared. During the car return, the rental company inspected it and claimed everything was normal.

The process was a bit slow; we waited for an hour. It was a relatively small store, and when we arrived, a local was arguing with them because the car they rented had no fuel in the tank. However, when they served us, their attitude was excellent. The car was new, the model was modern, and it came with advanced features. It had built-in Google integration, so there was no need to connect via CarPlay, use cables, or mount a phone holder—it was very convenient.

Very satisfied, the car is in good condition.

The pickup and drop-off process is simple and convenient.

The entire Turkey trip was enjoyable, but the only unpleasant experience was with this car rental company. The pickup location was not at Terminal D, and it took a long time to find it. They kept pushing me to buy insurance and were extremely unprofessional.

The pickup and car exchange went smoothly. I paid a little extra to switch to a BMW 120. The car was manufactured in December 2024 and is very new with excellent condition.

Very satisfied

Very satisfied.