ENTERPRISE CAR RENTAL REVIEWS

If you don’t absolutely have to, I wouldn’t bother going all the way to the airport just to pick up the car — it’s much easier to go to a city branch you find on Google by searching Enterprise. Driving in the Philippines isn’t exactly easy, so I’m really glad I had full insurance. Huge thanks to the staff for preparing all the documents I needed so I could file my claim smoothly. Really appreciate your help, Ian!

They walked me through everything in detail and the car was spotless inside and out.

Amazing experience from start to finish! Pick-up and drop-off were super smooth, and they even upgraded my car—loved how it drove and totally enjoyed it.

The staff member was super friendly and helpful.

Awesome experience overall – loved that I could return the car via self-service, and my deposit was back on my card the very next day.

Service was really friendly and both pickup and return were super quick.

Overall the experience was pretty good, but once we entered the airport, an engine warning light suddenly came on and the car started shaking a bit (before that it had been driving completely fine). I didn’t feel safe continuing to drive, so I just pulled over and waited for the staff to come and help. In the end we still returned the car as normal, but this incident definitely affected the overall rental experience.

Super satisfied with everything from start to finish.

Even though the tank was pretty much empty when I picked up the car, they did refund me for the unused fuel when I returned it. The car itself was in good condition, actually better than what I originally booked, and it was quite fuel‑efficient.

If you’re staying nearby they’ll even come pick you up, and the service is really good.

I've been renting with Enterprise for many years and they've always been very professional and well-organized. The Valencia branch is relatively small and shares a location with other rental companies, but the staff there are really friendly and know their stuff. Pick-up was smooth and efficient. When we were driving to Ronda, there was road construction, a lot of loose gravel, and it was already dark, so we ended up having an accident and the car was badly damaged after sliding off the road. Enterprise handled everything afterwards—accident processing, repair claims, and insurance—by the book and coordinated each step really well, and the outcome was very satisfactory. Fortunately no one was hurt and we made it home safely. Just a reminder to everyone: always drive carefully and pay close attention to road conditions.

Rented the car directly at the counter and they even upgraded me to a hybrid, which drove really well. Started in Madrid, headed down to Málaga, stopped off in several cities along the way, then continued on to Valencia and finally dropped the car off in Barcelona.

Still waiting for the accident claim to be processed, so no idea yet how efficient they really are.

Really happy with the service, the young lady was super friendly and welcoming.

Great service.

Pretty good overall.

Pretty good overall.

Pretty good overall.

It was okay overall.