Best ever car rental experience

The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge

A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.

Wonderful platform, i have become a huge fan. Easy to use app, wonderful deals and significant $$ savings. Thank you easyrentcars for truly bringing in some competition and making a difference in the lives of travellers.

The car we booked wasnt available so they down graded us and gave us a smaller car which was terribly damaged. They also didnt have a baby capsule for us so we had to use a large child seat. They take half an hr to pick us up from the airport and then wouldnt give us a lift back to the airport after we had dropped the car back and insisted we take a taxi, which they said they would refund but so far i havent been able to get anyome to refund our taxi costs. Another man we met also had a similar experience to us, his car broke down and carhood didnt g ijve him a replacement car, they made him wait for hrs while roadside assisst fixed the car.

Their staffs quite nice and the price was really good as well. I had using their online booking that was so easy. But only one thing not so good was for pick up and drop off.

Dislike: Botany area is quite far from west suburbs of Sydney