Very bad experience. When picking up the car, they didn’t show me the compensation standards for any scratches or damages. When returning the car, we found out that the front bumper was scratched (which was already damaged when we picked up the car). They immediately gave me a bill for 8960 THB. How can it be more expensive to spray paint a bumper on a car worth a few thousand bucks than on my Mercedes? I didn’t sign to approve this charge, but they deducted it nonetheless.

Extremely disappointing rental experience. I was promised a four-door, five-seater car, but they gave me a two-door car at pickup! The back seat was practically for dogs! Requested a change, but they said no other cars were available. Never renting from this place again.

Arrived at the rental store at 3 AM, very easy to find, located between gates 7 and 8. Customer service is available 24 hours, and the car pickup was smooth.

Auto war OK für den Preis

Sort of 'upgraded' from BRV to Innova, more spacious but of course more fuel consumption too. Car was a bit old but well functioned. Return was quick but waited about 30 minutes to get the car.