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Live chat Email us Service Code: 2208031224
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Reviewed: Fri, Aug 3, 2018
About AVIS: 10.0 /10
The car rental company's service was okay, but they are not flexible with time calculations.

Relevant Reviews on AVIS Kobenhavn V

Benson Beaufort

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Reviewed: Tue, Aug 12, 2025
About AVIS: 10.0 /10
I originally booked a Toyota RAV4 through QEEQ at Copenhagen Airport the afternoon before, but Budget didn't have that model available (seems like their business is doing very well). Instead, they offered me a Skoda sedan, saying it was the most available option in their inventory. However, we had four suitcases (28x2, 24x2), and the car could only fit three of them. After some negotiation, they suggested upgrading to a 7-seater business van for an extra €50 per day, which I firmly refused and decided to cancel the order. Called QEEQ customer service on the spot, who confirmed the cancellation for me. Then I booked to pick up a car near the central train station the next day, which was supposed to be a Toyota RAV4 as well. At 12:30 PM the following day, I went to pick up the car, but there was no RAV4 again—this time, they provided me an MG SUV. The trunk was slightly smaller, but it could fit all four suitcases. We were assisted by an intern, who was very polite and reassuring, going over every detail of the rental agreement with us before signing. Since we were heading to Ribe (on another island), the car company recommended buying the round-trip bridge toll upfront, originally priced at 500 DKK but discounted to 420 DKK. The toll was directly linked to the license plate for seamless crossing at the bridge toll gates.
About QEEQ: 10.0 /10

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