I will never use your service again. It ended up costing us twice what your website said

Into a verbal confrontation and cost an additional $100 + dollars. Based on my experience I will rent from a reputable car rental company going forward.

Toll charges daily charge is excessive and a RIP off

This was the worst car rental experience I have ever had. The car condition was the only thing that was ok, but I purposely rated it lower so that the overall score would be lower because my experience was so bad. They tried to charge me lots of extra money, said I needed to have my actual certificate of insurance on me or they would charge me $500. There were hidden fees, the counter staff member was rude, I had no idea I was even renting from Value Car Rental and not Easyrentcars so it took us forever to find the shuttle because there was no Easyrentcar shuttle.

Worst car rental experience ever! 2 hours to get picked up from airport and taken to rental counter. Agent was misleading on insurance coverage. I repeatedly stated I do not want any additional coverage but was charged anyway. Fly by night operation, would never recommend to anyone or use again!

Like: Everything