Some staff English not so good for communication

No

Counter staff at chic rental was incredibly helpful and courteous, beyond my expectations for customer service despite a language barrier they went above and beyond to ease the process

I have booked multiple vehicles and each time the reservation was accurate, great deals with plenty of choices

Counter service staffs were extremely friendly. Skeptical of them at first due to the number of comments on how they tried to made renters pay the damages after return. Certainly did encounter the staff deliberately try to find a damage upon returning. Therefore do drive safely, to ensure yourself a safe ride and a "safe" return condition. Overall recommended to go ahead and rent with them :)

easy booking process

I rent the Toyota yaris however I received the equivalent one which is Nissan amera. Personally I think it was fine if you just drive it in downtown but I went to mountain so it was a little bit struggle however overall was good.

Raelly easy to make a process of rental a car and also good price

Good Service both counter staff and staff at pick-up point

Easy to book, convenient