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Live chat Email us Service Code: 4449020122
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Reviewed: Mon, May 18, 2020
About Europcar: 2.0 /10
The customer service was extremely rude this time

Relevant Reviews on Europcar SOFITEL BANGKOK SUKHUMVIT

Felix Brown

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Reviewed: Mon, Mar 18, 2024
About Europcar: 2.0 /10
They used something similar to domestic ETC, and charged me 993 THB for a toll fee of 30 THB. This is simply outrageous and they were very rude. Communication was futile. Additionally, I booked an Innova, but when I arrived to pick up the car, they told me it wasn't available and gave me a Fortuner instead. Given that I was abroad, I didn't have time to argue with them and it disrupted my itinerary. It was a disappointing experience.
About QEEQ: 10.0 /10

Hunter Pollitt

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Reviewed: Fri, Mar 25, 2022
About Europcar: 4.0 /10
They require a credit card deposit of 9000, which is absolutely unreasonable. Plus, it takes 30 days after returning the car to get the deposit back. Unbelievable!

Leila Tommy

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Reviewed: Sat, Sep 29, 2018
About Europcar: 10.0 /10
Easy to find, staff speak English, no communication barriers, good attitude, good car condition, very satisfied

Leonard Christy

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Reviewed: Sat, Nov 17, 2018
About Europcar: 2.0 /10
Accused me of causing vehicle damage and deducted money without listening to my explanation, with a very bad attitude!

Jason Yu

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Small Crossover | Honda BR-V or similar
Reviewed: Tue, Jul 2, 2019
“Good car rental experience in Thailand”
About Europcar: 8.7 /10
Car was clean inside but a bit scratch up on the outside, staff wasn't able to solve the car audio system problem, had to search on Google for solution.
About QEEQ: 10.0 /10
Easy to use

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