Overall, the car rental experience was satisfactory. The staff noticed our limited English skills and proactively used a translator device without pushing us to buy insurance. The vehicle was a bit old, possibly because we chose the cheapest model. It was quite noisy when driving, and there was one instance where it was hard to start the engine. Thankfully, we completed the trip smoothly.

Pretty good

Excellent vehicle and excellent customer service. Should out to Sanjula who was very friendly and helpful. Didn’t do hard upsell on insurance- 10/10

I had never heard of bargain before. I was price motivated and they were cheapest. Pick up was very easy, though the counter was quite busy and the car wasn't quite ready. They asked if I wanted insurance, I said I had travel insurance that included rental car excess coverage, they were fine with that. The car was clean and in very good condition,. They had marked all previous dents or scratches on a report for me. I bought the car back undamaged, and did a key drop return, my deposit was refunded in about 1 or 2 business days. I got a great price, andgreat service. I could have paid much more at another company, but why do that?

My bank charged me an overseas transaction fees, even when I'm in Australia, booking an Australian car, because the app is based in another country

Staff were very friendly and helpful. Excellent price and car.