From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9586238041
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Reviewed: Tue, Aug 20, 2019
About SURPRICE RENT A CAR: 2.0 /10

Relevant Reviews on SURPRICE RENT A CAR in Portugal

m.dias

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Economy | Toyota Yaris or similar
Reviewed: Tue, Sep 17, 2019
“Had to walk there twice. Received a car with small damage to the body .”
About SURPRICE RENT A CAR: 3.7 /10
Service was terrible. The first time I went there I had to go back to the airport to get my wife. Afterwards my wife was not needed because she wasn't the driver .
About QEEQ: 8.0 /10

A.Pechy

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Economy | Renault Clio or similar
Reviewed: Thu, Sep 12, 2019
“I do not recommend!”
About SURPRICE RENT A CAR: 5.3 /10
It was on the avegage level. I am not satisfied with the staff, they were not flexible, i could only leave the deposit with one bank account and so i had to pay 300 EUR insurance fee to cover the deposit.
About QEEQ: 10.0 /10

A.Gibb

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Compact | Fiat 500l or similar
Reviewed: Thu, Jun 27, 2019
“Easy”
About SURPRICE RENT A CAR: 10.0 /10
We booked 2 cars and the whole experience flowed without a hitch. A+++++
About QEEQ: 10.0 /10
First class service, great operation, no improvements needed just keep doing it

J.Thompson

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Compact | Fiat 500l or similar
Reviewed: Sat, Jun 15, 2019
“You get what you pay for”
About SURPRICE RENT A CAR: 4.0 /10
The car was very basic. Collection was long, we had to pay for a toll road box in the car and they held my credt card details incase there was any damage they could take up to €1500 which was a worry as my card was empty for my holiday. Also we took out insurance with another company which they told us was not really the right thing to do. The car had alot of marks and scratches and we was told we will be charged for any imperfection no matter how small. On the third day the engine management light, anti skid break and exclamation warning lights all came on. I contacted them and emailed images they said 'oh don't worry as the lights are yellow its ok if they change to red then they will collect it and we will have to go to the office by taxi and get another car" so it was a worry to be driving it with all the lights on. The whole experience was not nice, I would never use this company again.
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G. Brown

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Economy | Seat Ibiza or similar
Reviewed: Thu, May 23, 2019
“Disappointing service in light of a breakdown (of a new car!)”
About SURPRICE RENT A CAR: 4.7 /10
Hired a Seat Ibiza or similar - received a Toyota Yaris, which is more of a budget model than I would have expected. The car was brand new though so that was a plus. Initial pickup was fine, but car was experiencing major faults when idling - twice the engine fully cutting out at busy roundabouts. Decided car was not fit to drive so once we finally got the car going again we drove back to the pickup point. Service centre were very quick to identify a loose battery connection, and also told us (then!) as to a trick with the Yaris that needs a double-pump of the clutch. Can't fault the service staff, as quickly resolved the issue. Annoying not to be told about the clutch particular though, as that should have been mentioned at collection of the car. Car was ok for the rest of the trip. Most annoying part has been communication with the head office since, where I have asked for some compensation to cover fuel and road tolls we incurred as a result of going back to the collection point to have the car fixed. Very little understanding and no empathy whatsoever. Really disappointed with this and won't recommend this company as a result.

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