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worst car rental I have had in 40 years

Reviewed: Fri, Jun 21, 2019
About Easirent: 5.7 /10
The attendant was more interested in chatting than renting a car. There were two couples renting when we came in, waited over 40 minutes to get waited on. If I had not prepaid I would have left but did not want to fight over refund. Finally got waited on to find they made me get my insurance company to verify policy or they would not allow waiving of insurance. Tried to give me a compact car instead of full-size. Car had broken mirror and scratches on almost every surface. Told had to bring back full tank even though car was at 3/4 tank. Attendant did change that to bring back at 3/4 tank. Air conditioner (I think) made a gurgling noise off and on for all five days, limited cooling effect. Only good thing was it really made me happy to get home and drive my own car. Drop off experience was good.
About QEEQ: 8.0 /10
Full-Size | Nissan Altima or similar

Relevant Reviews on Easirent Orlando International Airport

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Full-Size | Nissan Altima or similar
Reviewed: Fri, Jul 26, 2019
“The ease of renting and value for the rental was great.”
About Easirent: 7.3 /10
We waited very long for the shuttle van to pick us up at the airport and it took longer to pick up the car than other rental agencies because everything was hand written. The car exterior was ok, but the interior seats were heavily stained and pretty disgusting. We had to buy some towels to lay on the seats. The car also was completely out of windshield fluid with terrible wipers, so when it drizzled, it dirtied the windows and made it difficult to see. I had to buy and fill the windshield fluid tank. The car was also making loud noises from below, which was a little disconcerting. Having the paperwork computerized at pick up would have sped the process up some as well.
About QEEQ: 10.0 /10

L.McKeown

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Full-Size | Nissan Altima or similar
Reviewed: Mon, Jul 22, 2019
About Easirent: 2.0 /10
They are the worst hire company that I have ever used, you should consider taking them off your site. Their shuttle bus took 1.5 hours to pick me up. When I picked up the car they told me that I either had to leave a deposit of $1800 on my card which I would not receive back until around 4 weeks after I dropped the car back off. The alternative was to pay them $390.00 to waiver this, this is the option I took. That fee was more than the rental fee it’s self. Absolute rip off.
About QEEQ: 10.0 /10
Your platform is excellent and I will continue to use it in the future.

s.thornton

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Economy | Toyota Yaris or similar
Reviewed: Thu, Jul 18, 2019
“The worst rental experience of my life.”
About Easirent: 2.0 /10
The car I was given was not road worthy. The plates were a year out of date and therefore result in a $35 on the spot fine each time the police are in view. The most appalling customer service I have ever experienced. I was in a hot room for 2 hours (after my transfer from the airport failed to show for an hour) and to top it off the rental company charged me knowingly and without my consent $140 for insurance that I already had which actually made my insurance null and void. AVOID AT ALL COSTS

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Full Size Van | Nissan NV3500 or similar
Reviewed: Tue, Jul 9, 2019
“Good but need more shuttle vans”
About Easirent: 9.2 /10
Extremely difficult to get ahold of anybody when calling phone number(either no answer or went dead after many rings).Shuttle pickup at airport took forever.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Jun 17, 2019
About Easirent: 4.3 /10
Worst customer service that I have ever experienced in my life.
About QEEQ: 8.0 /10

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