Very satisfied

Pickup was fast, and drop-off was also convenient! Compared to other companies, Little Yellow Chicken was more cautious during pickup and had many terms to sign, like what's included in the insurance, no smoking, and no eating durian! The thing that was a bit unacceptable was that there were numerous new BR-V cars at the pickup point, but I was given an old model with faded and chipped interior, a non-working Bluetooth, and a data cable that couldn't connect. However, as you know with Japanese cars, even after 120,000 kilometers, it still drives well!

There were very few people both when picking up and dropping off the car, no need to queue. Communication was smooth, which was helpful since renting a car is simple. They reminded me that the full insurance doesn't cover the tires.

Pick up was easy and surprising fast. The lady who served us was friendly and spoke fluent english. We got the latest model Civic and condition was good and ride was smooth. Return was also easy. I called them when I reach airport and the had staff waiting at drop off area. Both pick up and return were settled in less than 3 minutes.

The car was bad many scratches on the outer of the car. And there are many ants inside the car. Is irritating when you driving and having remove the ants crawling around u. Very bad experiences this time round with Chic Car rent. Disappointed!!!!

Nil