Rent experience

Canada

Reviewed: Mon, Jun 24, 2019

About Routes: 10.0 /10

It was a great experience. Staff are friendly and helpful but waited for an hour and half to get our rental car. But I know it's not their fault because there was a lot of customers as well. Only comment I can tell will be the accuracy of the booking. I prepaid and booked a toyota corolla but when we get there they told us they'll give as a Kia Soul. I had no problem since there's no additional charges to me and the car was great and didn't need much gas. Also, they have a $500 deposit but good they returned it to me earlier than expected unlike the other rental car (Av**) who didn't return our deposit before and we can't do anything because Other than that I would definitely book a rental car with Routes again. Thanks :)

About QEEQ: 9.0 /10

Intermediate | Toyota Corolla or similar

4-day rental

Relevant Reviews on Routes Calgary Airport - Routes

Gem Coop

Canada

4-day rental

Economy | Kia Rio or similar

Reviewed: Thu, Oct 13, 2022

“You get what you pay for.”

About Routes: 7.0 /10

They close at 8pm. I was late by 5 minutes due to my luggage being lost and had to book a room for the night

About QEEQ: 7.0 /10

The reps in USA were not helpful. Called me the next day to tell me they couldn’t help —I had already had the car for 8 hours.

X.Lu

Canada

5-day rental

Full-Size | Nissan Altima or similar

Reviewed: Thu, Jul 25, 2019

About Routes: 10.0 /10

During our trip only one thing that makes us happy is car rent, stuffs are nice and service was fast, big and clean SUV makes our 6 days trip so wonderful.

About QEEQ: 10.0 /10

M.Bliss

Canada

8-day rental

Economy | Kia Rio or similar

Reviewed: Wed, May 1, 2019

“Not good. Free upgrade did help but not good enough to make it great. Yes”

About Routes: 9.0 /10

Shuttle pickup toke too long from airport. It was confusing to find OnRoutes shuttle for easyrentcars . Also tried to get refuel charge waived because we were exhausted from drive through storm sat April 27 but service person cannot cause of company policy so we had to go back out in bad weather and refuel and got stuck on way back to return car. this ruined my good feeling about this company.

About QEEQ: 10.0 /10

Canada

7-day rental

Medium SUV | Jeep Cherokee or similar

Reviewed: Sat, Apr 20, 2019

“Routes Rocks !”

About Routes: 10.0 /10

Outstanding service. Very friendly and easy to do biz with.

About QEEQ: 10.0 /10

P.Malhotra

Canada

8-day rental

Standard SUV | Nissan Pathfinder or similar

Reviewed: Mon, Jul 16, 2018

“Made my trip even better”

About Routes: 8.6 /10

Like: Flexible, Willing to go the extra mile. Listened to what help I needed and very helpful with local info
Dislike: Could better coordinate airport pickups

Rent experience

Relevant Reviews on Routes Calgary Airport - Routes

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