The car pick-up in Vancouver was on time. There was no Toyota RAV4 available, so the rental company provided a Hyundai Tucson. It's a 2023 model, offers good handling, and is fuel-efficient.
The car pickup location is in the city center, with the store situated on the street level. Pickup is on the fourth basement floor, and drop-off is on the third basement floor, with clear signs that make it easy to locate. I did a self-service drop-off at night, placed the car keys in the designated box, and took photos and videos for record-keeping. The car pickup process was very convenient, and no insurance upselling occurred. The vehicle was nearly new, having been driven for over 16,000 kilometers. It was equipped with full-time four-wheel drive, though the fuel consumption was a bit high. Fortunately, gas prices in Canada are cheaper than in China, with the cheapest fuel found in Toronto and the most expensive in Quebec. Additionally, nighttime fuel discounts are available. The road conditions throughout were excellent, making it a good choice for first-time self-driving trips abroad.
For this Eastern Canada trip, we chose Thrifty car rental through the QEEQ platform and opted for an SUV. After landing, we followed the order instructions and easily found the Thrifty store. The staff quickly processed the rental procedures. We had selected a Toyota RAV4 SUV on the QEEQ platform, but as that model was unavailable at the time, the staff switched us to an equivalent Ford SUV. The vehicle appeared to be quite new, and we were very satisfied.
The overall service was good, but there was an error with the car rental details. The staff did not clearly explain the charges, and even after confirmation, I was still charged a one-way rental fee.
The value for money is highly competitive, and the process of picking up and dropping off the car is super convenient. The best part is that it's inside the airport, so no need to drag heavy luggage around! Highly recommend!
This car rental experience was the best I've ever had. Picking up the car was very convenient, and the company upgraded my rental to a Ford ESCAPE, which is a hybrid vehicle. The car was very new, extremely fuel-efficient, and a pleasure to drive. Returning the car was also very easy. I had rented the car for ten days but returned it a day earlier for other reasons. I had expected to be charged for all ten days, but to my surprise, I was only charged for nine days. What a delightful surprise!
The entire process was very smooth without any upselling. However, there were too few options for vehicles in the same group, and the car provided was relatively small. The hybrid vehicle was fuel-efficient and drove well, but the road noise was quite noticeable.
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