Good experience, slightly slow efficiency.

The company extended the rental period by two days as requested but actually charged for three days, and deducted the amount directly from the guarantee credit card without consent. When I discovered this and contacted them, they refused to refund and only offered credit for future rentals.

Bargain claim the vehicle had a crack in the windscreen when they inspected it after I dropped it off at 5 am ine morning when they were not there. I certainly did not notice any such crack or I would have reported it to them by email.I have refused to complete a claim report as I know for certain I did not cause any crack in the windscreen..I am awaiting further correspondence from them..do you have any advice for me?

Fine..price drop was not effective for me..overall service was very good

I had never heard of bargain before. I was price motivated and they were cheapest. Pick up was very easy, though the counter was quite busy and the car wasn't quite ready. They asked if I wanted insurance, I said I had travel insurance that included rental car excess coverage, they were fine with that. The car was clean and in very good condition,. They had marked all previous dents or scratches on a report for me. I bought the car back undamaged, and did a key drop return, my deposit was refunded in about 1 or 2 business days. I got a great price, andgreat service. I could have paid much more at another company, but why do that?

My bank charged me an overseas transaction fees, even when I'm in Australia, booking an Australian car, because the app is based in another country

Like: Good car and good staff.
Dislike: I haven't yet received the return of my deposit of $500 - I returned the car a week ago?