The company has a standard process for introductions, and the information provided is very comprehensive.

Car was MG3, not inspiring but adequate for the purpose. Agent tried hard to upsell additional insurance which we did not want.

Seems fine

The customer service was warm and attentive, with bright smiles.

Easiest check in ever, and whist they gave you the option for insurance, did not try to upsell, confuse or continue trying to push. Best car rental ever

Love booking through Qeeq - easy to use, clear, and best rates

I think what’s important is if you are using cars that are slightly older with a bit more wear and tear it’s important to reassure the renter that the previous damages are not there responsibility and that it is understandable that a car of a certain age and kilometre status will have such small marks and damages to show for. I spent the days thinking that people in the office may think we were the ones who damaged the car when clearly all the previous damage was just over time. In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.

In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.