Very satisfied. They provided detailed reminders and explained how to handle border crossing after learning about my need for it. Regarding insurance, they knew I had already purchased it in advance and did not try to upsell any additional insurance.

The lady handling the car handover explained everything very clearly. When returning the car, I noticed the front radar cover was dented, but since there was no external collision damage, the return process went smoothly. Overall, it was a very pleasant car rental experience.

Very satisfied, great attitude.

Very satisfied

They said it's in the airport, but it's actually outside the airport. There are no signs, so it was very hard to find, located in an inconspicuous corner. The staff's attitude was indifferent. When returning the car, they made me wait and I almost missed my flight. The car was in average condition, the engine protection shield came off while driving due to loose screws, and the car had many scratches. Luckily, I took videos and pictures; otherwise, there would've been disputes when returning the car. They didn't care when I picked up the car but checked it meticulously when I returned it. The overall experience was not very good.