Had terrible problem during car pickup (especially with easy rental customer service)

I booked car for pick_up at 11am but had no details of the driver and had to follow-up for one long hour with my family waiting outside in sun. The agreement terms and conditions said I will be charged more if driver had to wait but do I get refund of me and my family waiting for more than an hour .. Also the fuel tank was not full.

The brand servers the purpose of being a true shower app.

We give high credit to Avis Bangalore India's representative Mr. Jaya who has been very helpful in assisting. Though there are some miscommunication and long wait upon pick-up (which can be improved), but it was covered up by the helpful and cheerful personnel that make up the situation to be pleasant. Cheers...and thank you for your service.

It's a bit upset when one of the the contact numbers given is not accurate, and this should be rectify for the ease of the customers to contact at the ground airport.

My pick up was on airport but they called me to Avis Bengaluru office near HBR layout which cost me 700 INR and then car was not ready, even they could not find my booking till half hour. After real fight, they agreed to give me the car, which was real shit. Our drop off was on Airport and then some guy from Avis started asking for Toll which required if you want to go to the city. Really? Its your responsibility to go back. I paid when I was coming to airport, now if you wanna go back in city, pay yourself. Afte this fight they threatened me to get it cut from Deposit amount and they did. 300 INR, for 90 INR toll.

Very good service.

Easyrentcars provided the best and affordable prices compared to other apps or websites or vendors.

Nice