Excellent, seamless communication.

The service attitude was excellent! We were added on WeChat in advance, and before arriving in Langkawi, someone contacted us regarding car pickup arrangements, such as the handover location. When we landed in Langkawi, the rental company staff were already waiting outside the terminal. After inspecting the car, a cash deposit of a few hundred ringgit was required, so it's best to carry 200–300 Malaysian ringgit in cash just in case.

The service was very good

The car condition was very poor. The seats were torn, the foam was coming out, there were lot of vibrations and noises in the car. The process was smooth but the car condition was in itself in a very bad shape.

The platform is user friendly and easy to use. The price is competitive however qeeq should also have some sort of standards while choosing car rental companies or their fleets. I was very disappointed this time with the condition of the car.

The car met the general expectations of the user. The customer service was helpful. The pick-up and drop-off of vehicle was smooth and easy.

Easyrentcars.com as a whole provided booking method and options that are user-friendly. Easy to select the location and vehicles as well as easy to book the rental cars.