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Search for SURPRICE RENT A CAR Car Rentals in Lisbon
Reviewed: Wed, Sep 4, 2019
About SURPRICE RENT A CAR: 2.0 /10
It took at least an hour to pick up the car! The procedures were very lengthy! They charged 60 euros for insurance for two days, which is outrageously expensive! Returning the car was also very slow! Make sure to allow plenty of time, or you'll miss your flight!
Medium SUV | Ford Edge or similar

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

Lilith Maria

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Reviewed: Fri, Sep 2, 2022
About SURPRICE RENT A CAR: 6.0 /10
However, there were too few staff, resulting in slow service. I waited for two hours.

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Compact | Renault Megane or similar
Reviewed: Wed, Mar 25, 2020
“Not nice at all”
About SURPRICE RENT A CAR: 6.7 /10
The stuff did everything they could to sell me the full insurance. The only way to not getting full insurance was blocking 2.600€ of my card!!!!!
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Fri, Oct 4, 2019
“Sem condições logísticas e humanas para atender os clientes”
About SURPRICE RENT A CAR: 6.3 /10
Sem capacidade de recursos humanos para atender os clientes na recolha e entrega das viaturas. Estive mais de 60' em pé na fila a aguardar a minha vez para ser atendido. Impossível!!!! Sem condições e não recomendo!!!!
About QEEQ: 10.0 /10
Muito boa relação custo/ viatura / dias de aluguer. Fácil e muito recomendável!!!!

F.Hiot

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Mini | Fiat 500 or similar
Reviewed: Mon, Jun 24, 2019
“Plus jamais Surprice”
About SURPRICE RENT A CAR: 5.0 /10
Surprice nous a fait attendre 1 heure à l'aéroport Personne ne répond au téléphone Ils nous a été fait du chantage pour repayer une deuxième assurance car le plafond e la CB ne couvrait pas le montant de la garantie de 1500€. Au final au lieu de 30€ nous avons payé 120€ montant que nous aurions payé avec une autre société sans avoir tous ces désagréments. Plus jamais

M.Ali

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Compact | Volkswagen Golf or similar
Reviewed: Sun, Apr 14, 2019
“Poor Service”
About SURPRICE RENT A CAR: 4.7 /10
Surprice rent a car, is a pressure selling company. The car collection is from an of site location and not on the airport. We had to wait for a bus to take us to another location. The staff I was on that day were rude. There only aim was to add services. In my case I had to rent a tag system for tolls. I was not told of the cost. While I was collecting my car, I saw a family harassed into buying additional insurance and services. At the end with reluctance the family paid an extra $925 US Dollars. The car I recieved was not a golf but a Toyota Auruis. All the cars had some bodywork damage. I decided to return my car a day earlier. I went to the return address which is 15 minutes away from the airport. I arrived just before 8pm, but I was waiting for 30 minutes plus to speak to an advisor. There were 2 on duty. As soon as he finished I told him I want to return the car earlier. He told me I have to pay 35 Euro. I refused and returned the following day.
About QEEQ: 10.0 /10

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