I booked a four-cylinder Saga but was given a three-cylinder Bezza of a different model. We had a lot of people and luggage on this trip, and the three-cylinder car was really underpowered! Also, I booked insurance at the time of reservation, but the rental company kept insisting we hadn't. We ended up buying another one because we didn't want to risk it, even though it wasn't expensive, it was still a bit annoying.