Fairly satisfied, but the damage compensation fees exceeded the estimated level. Since no photos were taken at the time, the requested damage pictures via email and phone have not been provided. Asked for a contact email from the rental company on-site, but they didn’t provide it. Follow-up contact received no response. Will not choose this company again in the future.

Very good, the male staff was patient and friendly when we picked up the car. The car was new, fuel-efficient, and we liked it a lot.

The attitude was lukewarm, and they said the insurance from Zuzuche was not good enough, recommending an additional $17 per day insurance to reduce the deductible to $500, otherwise, it would be $5500 if something happened. You could also choose not to buy it! The pick-up staff had a cold attitude. When I got to the company, I encountered a Chinese staff member who also mentioned the cold attitude of the pick-up staff and was indifferent as well. They kept saying the Zuzuche insurance was useless. When I rented a car via Zuzuche at the Gold Coast, that company never mentioned anything about the insurance. I suggest Zuzuche provide renters with clear guidelines and regulations about the insurance.

Good service attitude, quick pick-up, the car was in great condition, and reasonable prices. Very satisfied.

Car was fine for our purpose, however the navigation system did not work! Even bought a new USB charger cable and nothing! It was very inconvenient.