1. The return process took a long time as there were very few local staff. They claimed there was damage to the front of the car during return, but after reviewing the photos, it was confirmed that the scratch was already there at pickup. 2. After returning, I received two credit card charge statements and am currently contacting the platform to clarify the reason.

Extremely satisfied

Excellent Staff, Very Friendly, Efficient and upgraded me, which was a bonus and very grateful.

Good platform to use. although got a little confused with the insurance side of things... other than that worked well.

the lady at the pick up point was a bit frosty and tried to sell extra insurance when l thought l had bought the top one.said we were upgraded but did not want an 8 seater kia carnival just for 2 people. the drop off was very good.

Great pick up and drop off, the shuttle was super helpful