I purchased a full coverage insurance, but upon arrival at the shop, I was asked to pay additional insurance fees. The rental company said the payment I made was to the booking company, not to them. The rental company aggressively upsold and even somewhat threatened that if problems arise, contacting the booking hotline would not help as there was no effective communication between the booking company and the rental company. This was very disappointing.

Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.

Fast and friendly. Like always.

Perfect experience. Always satisfied !

On pick up drive on holidays wanted a deposit of €2100. There was no mention of this when booking through easy rent cars, only when my booking was completed. I also paid for the collision damage waiver when booking so I was a bit surprised to find I had to pay the €2100 deposit to cover any damages to the vehicle! Drive on holidays then try to get you to take out their damage waiver when picking up the vehicle despite the fact that I have already purchased a damage waiver through easy rent cars. When returning the vehicle I was charged an additional €30 to drop the vehicle off before 8:00am. There was no mention of this during booking or vehicle pick up.

The car Renault Clio was exactly what I needed for a week. It was clean and reliable. The staff at Drive on Holidays were friendly and helpful. I would definitely use them again and recommend to others.

The booking process was incredibly easy and I got exactly what I was looking for for a very good price.