The staff were friendly and professional.

Very good service, all communication was in English. If something wasn't understood, the staff used Google Translate to help. The Kia Carnival 8-seater was excellent, and its screen could connect to Google Maps on the phone. Getting in and out of the car was slightly inconvenient.

Very satisfied, very friendly to children. Very patient in installing the child safety seat. The car has a large space, enough to fit a 30-inch, 28-inch, and an additional 24-inch suitcase. Perfectly spacious for two families and six people.

Satisfied.

Pretty good, high cost performance. Note that the toll fee supports automatic deduction, but there is an additional service fee of 5 AUD each time, capped at 40 AUD, which is mentioned when picking up the car.