Highly recommend this company

The picking up process was terrible. One staff member and at least 6 people was waiting in front of me for their car. The staff member propose many insurance saying that I'm not covered in CA. Not invent true. She told me that it was almost impossible to drive in the bay area in SF without a fast track device. I didn't go through any toll in my entire 2500miles in california. I remembered that fox serviced in SFO was bad, but not like this. The return in SAN was easy and I had a flat tire in SAN and the service was very good and helpful!

Great service. Always committed to help

I can promise you I will never rent from Fox and I will tell this terrible experience for all of my friends.

I made a reservation two weeks before and when went for pickup even they have the cars available they repeatedly saying those are not available and giving for others. They constantly saying to upgrade and trying to make me to pay more....I wish if they could have give available car based on their priority bookings and vehicle class then It will be good and they have given me dirty car and the condition was bad with some sensor lights on the screen

Waited for a while during renting process. The biggest issue was that there was no indication at reservation time that basic legally required insurance was not included in the rental rate. This was not being transparent on the part of both easyrentcars and Fox rent a car. Hence, I had to pay a lot more during rental for insurance which made this a much more expensive rental than I thought it would be. Very disappointing experience and non transparent rate display during search and reservation time. The cost of extending the reservation by a day was very exorbitant.