Disappointed with the equivalent car provided.

Not at the airport, poor attitude, additional credit card fee charged

The service attitude was acceptable, but the timing was not well managed. We had to wait for more than 40 minutes for the car to arrive. Other than that, no issues.

It was a great choice to rent a car in Fiji as it gave us total freedom to get around. Taxis are plentiful but also become expensive when traveling between villages and tourist destinations. The Nadi Europcar team was awesome and the whole experience was hassle-free.

This is a good app and I know that I will be using it for my future rental car bookings.

Euro car isn’t at the airport. And doesn’t have a service desk. Attendant got annoyed when we called to request the car. Then double charged us on pick up. Wasn’t at the offsite address at drop off. And instructed us to leave vehicle at the airport carpark with the keys in it. After sending pictures to agency. For confirmation about receipt of undamaged vehicle Still no response. And no refund for deposit of $800 fjd. We hire exclusively thru europcar. Both personally and professionally. Untill now Car stank. And wasn’t clean. ( I believe was an overflow car)

Not really QEEQ fault. But wasn’t the best experience not being able to amend the booking without Calling. Just a small Gripe

The pick up process and return process was smooth and fast. Compare to budget.com car rental, it's much better. We booked our car rental from budget.com on 17 Nov and end up we were told that the car we booked having technical issue problem and they requested to use another car rental company with additional price top up. However, this bad experience did not happen on Europcar and we were quite impressed with the free upgrade to Volkswagen Polo. Well done Europcar.