Overall okay, except for the car pick up.

I JUST AWAIT THE DEPOSIT RETURN Thank you for your service Clive Woodward

Dito re ABBY Car

Abby Car was great. East Rent was no help. Great car. Terrible communication between Easy and us. Did not know where Abby was located and had no help from Easy. Stood at Arrivals for an hour running around looking forvhelp.

Communicating by yext with Easy seemed loke talking to China. No local phone numbers given!

Car refused; very rude representative

great prompt support; refund in process

Booking process was easy online but when we arrived the staff were rude, then proceeded to charge us double the amount we had originally been quoted and wouldn’t let us take the car without their full insurance even though we had already purchased axa full cover

There was couple of minor scratches on the plastic bumper, no dent, no real damage, just scratches. Every car has couple of them at least, especially when driving on greek roads. However, they charged 660€ for the damage. For the damage they are not going to fix ever. Even the clerk admitted that it will “most probably stay”. They are making real good money out this “damage” business and I am wondering how this can be legal. I checked and the whole new bumper for hyundai i20 costs half less.

Fortunately I bought full Axa insurance. However it isn’t really care free, because anyway you must cover the damage and then apply for the refund. The settlement should be direct, between car rental company and EasyRentCars / Axa.