Overall okay, except for the car pick up.

Everything was great, only I am waiting when my deposit will be released. Staff promised that usually it is released within 2 days, but toduy is already 3rd day.

Everything was very good.

Abby Car was great. East Rent was no help. Great car. Terrible communication between Easy and us. Did not know where Abby was located and had no help from Easy. Stood at Arrivals for an hour running around looking forvhelp.

Communicating by yext with Easy seemed loke talking to China. No local phone numbers given!

There was couple of minor scratches on the plastic bumper, no dent, no real damage, just scratches. Every car has couple of them at least, especially when driving on greek roads. However, they charged 660€ for the damage. For the damage they are not going to fix ever. Even the clerk admitted that it will “most probably stay”. They are making real good money out this “damage” business and I am wondering how this can be legal. I checked and the whole new bumper for hyundai i20 costs half less.

Fortunately I bought full Axa insurance. However it isn’t really care free, because anyway you must cover the damage and then apply for the refund. The settlement should be direct, between car rental company and EasyRentCars / Axa.

It took few minutes to locate the company representative outside the arrivals area (a bigger sign would have helped), besides that everything was very good. Fast & effective service both in pickup & return. The representative @ the counter was very nice & helpful.

Booking platform is easy to use. The overall process was good.

Like: it was easy to find the shuttle that took us to the renting place, friendly staff, the pickup process was fast and easy, they provided shuttle tot he airport after we dropped off the car,