Good

It was close to a half hour wait for the shuttle from the airport. Everything else went very smoothly, and we appreciated the super friendly staff! We will be recommending fox to our friends who are traveling.

We will be recommending fox to our friends who are traveling.

The car was great.

Easy to use

We ended up paying double of what should be the price listed and they just keep making new stuff up. They are a scam, save yourself a lot of trouble and go somewhere else.

FOX RENT A CAR - at counter experience was poor. The person didn't fully explain the fuel fill-up with them properly but instead decided to charge for the entire tank when we only used 1/2 the tank.

the FOX counter staff really tried to overcharge me. First, he did it by selling us gas plan. Then insurance. Then he simply charged on my credit card an amount that was more than what I was supposed to pay. I had to show him my confirmation to say that I only needed to pay $132US. I was charged a deposit of $150US (which is OK because it is a deposit). This was supposed to be refunded to me after return. I just checked my credit card statement. I only got a refund of $18CAD. I now need to contact FOX and Easy Rent Cars to get refund of full amount of $150US. All this is quite annoying.