Horrible.

Japan

Reviewed: Fri, Dec 20, 2024

About Rakuraku: 4.0 /10

They need to ensure rental cars are regularly serviced and is actually drivable.

About QEEQ: 8.0 /10

First time booking, overall experience was straightforward. Shall see if diamond membership is really worth it with my next booking.

Reply by Qeeq:
Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We will make sure to request the supplier to maintain the vehicles in neat condition at all times. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.

Full Size Van | Toyota Alphard or similar

3-day rental

Relevant Reviews on Rakuraku Fukuoka Airport

Freda Mackintosh

Japan

1 days rental

Reviewed: Fri, Mar 7, 2025

About Rakuraku: 10.0 /10

Very good.

About QEEQ: 10.0 /10

Cedric Childe

Japan

1 days rental

Reviewed: Sat, Dec 28, 2024

About Rakuraku: 8.0 /10

Satisfied

Elroy Violet

Japan

1 days rental

Reviewed: Sat, Nov 9, 2024

About Rakuraku: 10.0 /10

Smooth communication. The car rental company sent reminders about the pickup time via email and messaging apps a day before. Upon arrival at the airport's multilevel parking garage and contacting them, it only took five minutes to get the car. Child seats and ETC cards require cash payment. The ETC card deposit is 30,000 yen, with adjustments made during the return based on usage.

About QEEQ: 10.0 /10