Awesome and trouble free ride

The day before picking up the car, they contacted me via WhatsApp to confirm the time and location again, which was very considerate. I mentioned in advance that I wanted to delay the pickup by an hour, and it was no problem.

Very good.

Smooth communication. The car rental company sent reminders about the pickup time via email and messaging apps a day before. Upon arrival at the airport's multilevel parking garage and contacting them, it only took five minutes to get the car. Child seats and ETC cards require cash payment. The ETC card deposit is 30,000 yen, with adjustments made during the return based on usage.

I often go on self-driving trips, and this was by far the best experience. Especially the driver who handled the shuttle—he was so communicative, highly experienced, and had a great attitude. He even explained how to use the car and helped connect the Bluetooth during the process. This was the best self-driving experience I've had globally.

Their service is good but their car is really old, I don’t think I’ll book from them again in the same rental conditions