Terrible, would never rebook with Avis in Bloemfontein

Danike de jager

South Africa

Reviewed: Sun, Jan 12, 2025

About AVIS: 2.0 /10

It was a terrible experience, we had to pay in even though we paid the whole rental fee through QEEQ, the car we received was an “upgrade” from them but it was in fact smaller, dirty, smelled and had stains on the seats. They did not even find our booking and didn’t take our booking confirmation email from QEEQ as proof.

Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the unfortunate experience you had. If you were offered a downgraded car, kindly reach out to our team at the counter without delay. In order to assist you more effectively, please provide us with additional information for our investigation. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

AVIS

Bloemfontein Airport(BFN)

Bloemfontein

South Africa

Economy | Volkswagen Polo or similar

2-day rental

Relevant Reviews on AVIS in South Africa

Celeste Jack

South Africa

1 days rental

AVIS

Port Elizabeth Airport(PLZ)

Port Elizabeth

South Africa

Reviewed: Wed, Mar 19, 2025

About AVIS: 2.0 /10

When I arrived at the rental company, I told the staff that I had already completed all procedures, including insurance, back in my home country. I didn’t need any additional services. The staff agreed and only asked me to sign the contract without providing me a copy. When I requested one, they said it wasn’t needed. However, upon returning the car, I realized I had been deceived into purchasing an additional insurance for 629.99 RMB. It’s infuriating to see such a large company engage in this kind of dishonesty.

About QEEQ: 10.0 /10