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Terrible, would never rebook with Avis in Bloemfontein

Reviewed: Sun, Jan 12, 2025
About AVIS: 2.0 /10
It was a terrible experience, we had to pay in even though we paid the whole rental fee through QEEQ, the car we received was an “upgrade” from them but it was in fact smaller, dirty, smelled and had stains on the seats. They did not even find our booking and didn’t take our booking confirmation email from QEEQ as proof.
Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the unfortunate experience you had. If you were offered a downgraded car, kindly reach out to our team at the counter without delay. In order to assist you more effectively, please provide us with additional information for our investigation. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Economy | Volkswagen Polo or similar

Relevant Reviews on AVIS in South Africa

Evelyn Gallacher

View more >
Reviewed: Wed, Feb 26, 2025
About AVIS: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Lou Zangwill

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Reviewed: Sat, Nov 30, 2024
About AVIS: 6.0 /10
Everything was fine except the final bill was unclear and no one explained it.

Sandra Edison

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Reviewed: Fri, Nov 6, 2015
About AVIS: 10.0 /10
It's a global chain, no complaints, very reliable.
About QEEQ: 10.0 /10

P.Essery

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Compact | Toyota Corolla or similar
Reviewed: Tue, Nov 7, 2023
“Rocky Rental with Car unchecked & uncleared for Safety”
About AVIS: 6.0 /10
Car was changed at pickup. Car had NO windshield washer fluid in tank. Could have led to serious consequences, before I discovered it. Had many rocky roads & conditions that required a Clean Windshield!! Car Registration was out of date!!. At a police check, the officer told me to report this to Avis, as this should have been updated before rental. The tires were under inflated & had to be filled halfway through my journey. These problems were brought to attention of Avis Supervisor (Travis) at Capetown Airport. I am seeking compensation from Avis management for the unsatisfactory condition of the pickup vehicle. My vehicle condition Report was submitted to Avis management Nov 2/23 for followup. ***
About QEEQ: 8.0 /10
Apparently price drop protection was activated, but served no useful purpose as I have not received any discounts!!

L.Halstead

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Mini | Kia Picanto or similar
Reviewed: Fri, Nov 22, 2019
“Great car hire, clean affordable and organised.”
About AVIS: 10.0 /10
Long lines at Cape Town airport, even though plenty of counters open. Staff very friendly and helpful.
About QEEQ: 10.0 /10

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