I choose the KIA SOUL Guarantee model But they give me another model It’s disappointing

Counter staff was very helpful, however thread on tyres were at the wear band already.

it could be better if they can provide us an umbrella to the shuttle bus when its raining

The car was in good condition, but the best of Tamra is the manager which able to communicate in English makes the whole rental process so much easier. Korea is lacking one big thing is english speaking which will make their tourism even better. The car deals are also the cheapest you can book through the web.

First time using this platform, will give better comments if there is future use of this platform. Overall no problem in using this app.

1. Given a car different from one I booked. 2. The car had empty fuel tank, with red warning light. 3. When questioned why empty tank, I was given a foolish verbal explanation by a man (a manager, I think, who is not a local Korean) that there is restriction by the Korean authorities in filling up rental cars. This is really insulting my intelligence, to say the least), just to find an excuse. 4. A requested for the car I booked weeks ago, with full fuel, but was told I need to wait for the car to be available when returned by user.!! 5. Finally after arguing, I was offered a bigger car, not of my choice, with slightly more than a quarter tank. 6. With no choice, I took this car which was difficult for me to drive, and costs me much more in fuel cost. 7. All in all, I had an unpleasant experience upon arrival at Tamra, and it ruined the start of my holiday in Jeju to some extent.

Everything was smooth from booking till the day we arrived to pick up the car. I really appreciated their sales support, Megan responded to us very fast via email, as they was flight delay. So we informed them about the changed of pick up time. good job!